Made to order · Crafted individually for you

HOW ELUNE WORKS

From a moment to a keepsake.

A favorite photograph becomes a keepsake with presence. Choose a personal miniature or a portrait bust, then make it your own.

ELUNE Mini Keepsake Figure personalized from a photograph
Mini Keepsake Figure

Made personal, in three steps.

Prepare your photo
01

Make it yours

Choose your keepsake, size and the options shown on its product page. Upload a clear photograph, add your details and place your order.

02

Preview & approve

We check your materials and email an artwork preview. One round of minor revisions is included. Approve the design before we begin 3D modeling and production.

03

Made for your memory

We model, make and check your approved design, then ship your keepsake from China.

Before you begin.

Will I see a preview before my piece is made?

Yes. After payment and a check of your photographs and order details, we email an artwork preview for your approval. Review the style, composition, subject, pose, colors and any text. Reply with the preview version you approve. Your approval authorizes 3D modeling and production. We check the model internally, so there is no separate model approval step.

The preview shows the overall design. Small differences can result from the material, size and making process. If a necessary production adjustment would substantially change the approved design, we will explain the change and obtain your approval before proceeding.

Can I request changes to my preview?

One round of minor revisions is included within your original photo, selected style and customization choices. Send your requested adjustments together in one reply. Corrections to details we missed or got wrong do not use this allowance. A new main photo, different subjects or style, or substantial changes to the pose or outfit require a new assessment. We will explain any added cost and time and obtain your agreement before proceeding. After a revision, we send the updated preview for your approval.

What if I have not approved my preview?

We will send a reminder and keep your order on hold until you explicitly approve the artwork preview. No reply is not treated as approval. Time spent waiting for replacement files, revisions or your reply moves the delivery timeline. The production estimate starts after artwork approval; preview preparation and review happen before that.

What do I need to upload?

Send a clear photograph and the details requested on your product page. For Marble Keepsake Bust, choose a photograph of one person or pet with the face and upper body visible. We review your files before preparing the artwork preview and contact you for a suitable replacement if anything essential cannot be used.

Which product should I choose?

Choose Mini Keepsake Figure for a full-body figure of people or pets with selectable styles and finishes. Choose Marble Keepsake Bust for a bust of one person or pet in a fixed semi-realistic style with a marble-look finish.

Will the artwork look exactly like my photograph?

Your photograph guides an artistic interpretation rather than an exact flat reproduction. Facial details, depth, colors and small features are adapted to the selected format and style.

How long does delivery take?

Production usually takes 3–5 business days after you approve your artwork preview. Complex designs may take longer; we will let you know if additional time is needed. Orders ship from China. Estimated US transit is 7–15 business days after dispatch, in addition to production time. Delivery dates are estimates, not guarantees. Review our shipping page before ordering for a specific occasion. Artwork preview preparation and approval take place before this production window; time spent on revisions, replacement files or awaiting your reply is additional.

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